Business phone systems are critical for remote teams striving for seamless communication. With distributed workforces becoming standard, selecting top-tier VoIP systems or cloud phone systems ensures productivity and collaboration. This blog dives into the best business phone systems for remote teams, offering actionable insights to help you choose the ideal solution.
Why Remote Teams Rely on Business Phone Systems
Remote work demands flexible tools, and business phone systems provide the connectivity remote teams need. These remote phone systems enable employees to communicate professionally from any location, fostering strong client and team interactions. A 2023 ThriveMyWay study revealed that 67% of businesses using VoIP systems saw improved efficiency, highlighting their value for remote operations.
Key benefits of business phone systems include:
- Cost Savings: Cloud phone systems reduce expenses compared to traditional landlines.
- Mobility: Mobile apps keep remote workers connected anywhere.
- Scalability: Easily add users as your team expands.
- Advanced Features: Call analytics, AI transcription, and CRM integration enhance workflows.
Key Features to Prioritize in Business Phone Systems
When evaluating business phone systems for remote teams, focus on features that support distributed collaboration. Here’s what to look for in VoIP systems:
Mobile Accessibility
A robust mobile app is essential for remote phone systems. Platforms like Nextiva and OpenPhone offer intuitive iOS and Android apps, ensuring remote workers stay connected using business phone systems.
Voicemail-to-Email and Transcription
Voicemail-to-email converts messages into text or email, saving time. RingCentral’s cloud phone systems include voicemail transcription, allowing quick message reviews.
AI-Powered Tools
AI features, such as call summaries in Dialpad’s business phone systems, help remote teams track customer interactions efficiently.
CRM Integration
Integration with tools like Salesforce or HubSpot, available in Acefone’s VoIP systems, streamlines customer data management for remote teams.
Call Analytics
Track call volume and performance with analytics, a feature in CloudTalk’s business phone systems, to optimize remote team schedules.
Top 5 Business Phone Systems for Remote Teams in 2025
Here are the leading business phone systems for remote teams, evaluated for features, usability, and scalability:
1. Nextiva
Nextiva’s cloud phone systems offer unlimited calling, video conferencing, and CRM integration. Its user-friendly admin panel makes setup easy for remote teams using business phone systems.
- Pros: Reliable uptime, affordable international rates, 24/7 support.
- Cons: Advanced features require higher-tier plans.
- Pricing: Starts at $18.95/user/month.
Outbound Link: Nextiva Official Website
Real-World Example: A 200-person remote marketing agency uses Nextiva’s VoIP systems to manage client calls and integrate with HubSpot, boosting response times by 30%.
2. RingCentral
RingCentral’s business phone system excel in collaboration with AI-powered video insights and multi-level IVR. Its global number support is ideal for international remote teams.
- Pros: Scalable, robust video tools, easy setup.
- Cons: Higher cost for premium features.
- Pricing: Starts at $20/user/month.
Outbound Link: RingCentral – Best for Scalability
3. OpenPhone
OpenPhone’s remote phone systems are perfect for small teams, offering shared numbers and AI call summaries. Its unified inbox keeps conversations organized within business phone system.
- Pros: Affordable, intuitive, great for startups.
- Cons: Limited to 10 users on the basic plan.
- Pricing: Starts at $13/user/month.
4. Dialpad
Dialpad’s VoIP systems leverage AI for real-time call transcription and analytics, ideal for call-heavy remote teams. Its Channels feature enhances messaging in business phone system.
- Pros: AI-driven insights, unlimited US/Canada calling.
- Cons: Over-engineered for small teams.
- Pricing: Starts at $15/user/month.
5. Acefone
Acefone’s cloud phone systems offer customizable plans with 65+ features, including IVR and CRM integration. Its pay-as-you-go model suits growing remote teams using business phone system.
- Pros: Flexible pricing, 99.99% uptime, free trial.
- Cons: Relies on stable internet.
- Pricing: Starts at $14.99/user/month.
How to Select the Best Business Phone System for Your Remote Team
Choosing the right business phone system hinges on your team’s size, budget, and needs. Follow these steps to find the best remote phone systems:
- Assess Team Size: Small teams may opt for OpenPhone’s VoIP systems, while larger ones benefit from Nextiva’s scalability.
- Evaluate Features: Prioritize mobile apps, AI tools, or analytics in business phone system based on your workflow.
- Test Integration: Ensure compatibility with tools like Microsoft Teams or Salesforce for seamless cloud phone systems.
- Check Pricing: Compare plans to avoid overpaying for unused features in VoIP systems.
- Trial the System: Use free trials, like Acefone’s, to test call quality and usability of business phone system.
Actionable Tip: Start with a free trial of remote phone systems to test call quality and train your team on features like voicemail-to-email before committing.
Conclusion: Transform Your Remote Team with Business Phone Systems
A reliable business phone system revolutionizes remote team communication, enhancing productivity and collaboration. Whether you choose Nextiva’s robust cloud phone systems or OpenPhone’s simplicity, prioritize features like mobile accessibility and CRM integration. Test VoIP systems with free trials and leverage analytics to optimize performance.